Privacy Policy

01Who We Are

Levity Charters, LLC (“Levity Charters,” “we,” “us,” or “our”) is a Florida limited liability company operating as an air charter broker. We operate the website at levitycharters.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Site, submit a charter request or estimate, use our client portal, or otherwise interact with us.

Questions? Contact us at the email listed in Section 13.

02Information We Collect

2.1Information You Provide Directly

We collect information you submit when you:

• Request a charter quote or price estimate: full name, phone number, email address, and trip details (origin, destination, dates, passenger count, budget range, and any special requests).

• Confirm a charter booking: government-issued identification information (such as passport or driver’s license details) for all passengers, which may be collected through the Site, email, or other direct communication channels.

• Create or access a client login account: email address, password, and account preferences.

• Contact us by email or through the Site: any information included in your message.

• Subscribe to updates or communications through the Site.

2.2Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

• Log data: IP address, browser type, referring URL, pages visited, and time of visit.

• Device information: device type, operating system, and browser version.

• Cookies and similar technologies: see Section 5 (Cookies and Tracking) below.

2.3Information from Third Parties

We may receive information about you from third-party sources when you interact with our advertising or arrive at the Site through a tracked link. This information is used for advertising analytics only and is not combined with your personal booking information without your knowledge.

03How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To respond to charter quote requests and price estimates, arrange flights through our carrier partners, and fulfill your booking.

Communication: To contact you about your request, booking, or account, including confirmations, updates, and follow-ups.

Account Management: To create and maintain your client portal account.

Advertising Analytics: To measure the effectiveness of our advertising campaigns using conversion tracking and analytics tools. This does not involve the sale of your personal data.

Site Improvement: To analyze how visitors use the Site and improve its functionality and content.

Legal Compliance: To comply with applicable laws, regulations, and legal process, including aviation and transportation regulations.

Safety and Security: To protect the security and integrity of the Site and our services, and to verify the identity of passengers as required by applicable regulations or our carrier partners.

Business Operations: To maintain records, process payments, manage disputes, and operate our brokerage business.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

04How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

4.1Operating Air Carriers

When you confirm a charter booking, we share necessary passenger information with the operating air carrier to arrange and fulfill your flight. This may include names, contact details, trip information, and government-issued identification details (such as passport or driver’s license information) as required by the carrier or applicable regulations. The operating carrier is responsible for its own use of your data in connection with the flight.

4.2Service Providers

We work with third-party vendors who assist us in operating the Site and delivering our services, including database and infrastructure hosting providers, advertising and analytics platforms, and website hosting and content delivery providers. These vendors are contractually obligated to use your information only to provide services to us and in accordance with this Privacy Policy.

4.3Legal Requirements

We may disclose your information if required to do so by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Levity Charters, our clients, or the public.

4.4Business Transfers

If Levity Charters is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in advance where practicable.

05Cookies and Tracking Technologies

5.1What We Use

The Site uses cookies and similar tracking technologies to operate and improve the Site and to support our advertising efforts. These include:

• Essential cookies: required for the Site to function properly, including session management and access to the client login portal. These cannot be disabled without affecting Site functionality.

• Analytics cookies: used to understand how visitors interact with the Site so we can improve the user experience.

• Advertising and conversion tracking: we use third-party tracking tools to measure the effectiveness of our advertising campaigns. These tools may set or read cookies in your browser to attribute site visits or actions to specific ad campaigns.

5.2Advertising and Conversion Tracking

We use third-party advertising and conversion tracking services to understand how users reach our Site and whether they take actions following an advertisement. These services may collect information about your browser and device in accordance with their own privacy policies. We do not use this data to identify you individually. It is used solely to measure aggregate advertising performance.

5.3Your Choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of the Site, including the client login portal. You may also opt out of interest-based advertising through your browser settings or through industry opt-out tools such as the Digital Advertising Alliance (optout.aboutads.info).

A cookie notice is displayed on the Site to inform you of our use of cookies. By continuing to use the Site after receiving this notice, you acknowledge our use of cookies as described in this Policy.

06Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Quote and booking records: retained for a minimum of seven (7) years to comply with applicable legal, tax, and business record requirements.

• Government-issued identification information: retained only for the duration necessary to complete the applicable booking and comply with any carrier or regulatory requirements, after which it is securely deleted.

• Account information: retained for the duration of your account and for a reasonable period thereafter in accordance with applicable law.

• Marketing and analytics data: retained in accordance with the policies of our third-party service providers.

When personal information is no longer required, we will securely delete or anonymize it.

07Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, alteration, or disclosure. Our Site is hosted on industry-standard infrastructure with security controls appropriate to the sensitivity of the information we handle.

No method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take our responsibility to protect your data seriously and will notify you in the event of a breach as required by applicable law.

08Children’s Privacy

The Site and our services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us at the email listed in Section 13 and we will promptly delete it.

09Your Rights and Choices

Depending on your location, you may have certain rights with respect to your personal information, including:

• Access: the right to request a copy of the personal information we hold about you.

• Correction: the right to request that we correct inaccurate or incomplete information.

• Deletion: the right to request that we delete your personal information, subject to our legal obligations to retain certain records.

• Opt-out of marketing: if you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions in the communication or by contacting us directly.

To exercise any of these rights, please contact us at the email listed in Section 13. We will respond within a reasonable time and in accordance with applicable law.

For Florida residents: We will update this Policy as required by applicable law, including the Florida Information Protection Act (FIPA) and other Florida privacy statutes in effect at the time.

10Third-Party Links

The Site may contain links to third-party websites and content, including our Blog and Insights page. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11Blog and Insights Content

The Levity Charters Insights page is informational in nature. We may use analytics tools to understand readership and engagement. No additional personal data is collected through blog content consumption beyond the standard log data described in Section 2.2.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page with a new effective date. We encourage you to review this Policy periodically. Your continued use of the Site after any change constitutes your acceptance of the updated Policy.

For material changes, we will provide more prominent notice, such as an email notification to registered account holders.

13Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Levity Charters, LLC

Fort Lauderdale, Florida

Email: legal@levitycharters.com Website: levitycharters.com/privacy